Author: andrewyager

Andrew is the CEO of the Real World Group, a family of IT and telecommunications companies based in Sydney, Australia. Andrew loves Jesus, his wife Bess and his four awesome kids.

Your obligations stop with the services you sell

Just a quick reminder to those working to complete their DRIPs this week. Your obligations stop with the service you sell. If you sell someone a VPS or dedicated server, consider “this” to be the service. The application your client runs on the server is up to them. If your client has DR obligations, then they […]

Do I have Data Retention Obligations?

One of the most frequent questions I have seen is the simple question of “Do I have Data Retention Obligations”.  David Ohri provided an excellent overview in his presentation. If an entity wants to know if the data retention scheme imposes data retention obligations on it, it should ask itself the following three questions. If the answer to […]

Data Set Obligations for Voice Over IP

One of the more confusing services to consider is Voice over IP. This is generally a “telephony” service, from which you provide access for your customers to reach the PSTN network. When we first examined the data set, we were tempted to consider VoIP calls the “same” as traditional telephony calls. When we dug a little further into what […]

Data Retention – What is it?

At the recent Data Retention workshop hosted by Real World and Dell Australia, David Ohri from Thomson Geer provided an excellent overview of the Data Retention legislation. We’ll be publishing a video summary of his talk in the next couple of days – but in the mean time his slides are available for download here.

Understanding Data Retention obligations in a WAN context

At yesterday’s Data Retention Workshop we discussed a range of common service scenarios we are dealing with that we found are not properly explained by the material that has been published by the AGD. I felt that it was important to capture the results of the workshop and share the information with the Service Provider community. The goal of […]