Author: andrewyager

Andrew is the CEO of the Real World Group, a family of IT and telecommunications companies based in Sydney, Australia. Andrew loves Jesus, his wife Bess and his three awesome kids.

Your obligations stop with the services you sell

Just a quick reminder to those working to complete their DRIPs this week. Your obligations stop with the service you sell. If you sell someone a VPS or dedicated server, consider “this” to be the service. The application your client runs on the server is up to them. If your client has DR obligations, then they […]

Do I have Data Retention Obligations?

One of the most frequent questions I have seen is the simple question of “Do I have Data Retention Obligations”.  David Ohri provided an excellent overview in his presentation. If an entity wants to know if the data retention scheme imposes data retention obligations on it, it should ask itself the following three questions. If the answer to […]

Data Set Obligations for Voice Over IP

One of the more confusing services to consider is Voice over IP. This is generally a “telephony” service, from which you provide access for your customers to reach the PSTN network. When we first examined the data set, we were tempted to consider VoIP calls the “same” as traditional telephony calls. When we dug a little further into what […]